Small AllFreeCalls problem
Posted on February 12, 2007, by Conor O'Neill, under Ireland, Technology.
I decided to try out AllFreeCalls.ie this afternoon. I had to ring Casio Customer Support in the UK about my poxy unfixable watch and my guess was that it would a longish call. I rang the access number and a voice told me that I would be charged at local rates and to enter the number I wanted. I entered the UK number and got through to the queuing system in Casio immediately. I did notice a reasonable amount of noise on the line which I assume is a VOIP artifact. I was asked to press “2″ on my phone which I did, repeatedly, to no avail.
I hung up and re-rang the number using Gizmo (I have Call Out credit) and this time my keypress worked fine. So it looks like the DTMF tones are getting sufficiently distorted that they don’t work on AllFreeCalls.
Not a huge deal and it will affect very few people. And still a sweet service.
A question popped up today when my wife had to ring her sister in the US. The sister was on an Irish mobile. Just wondering if [a] AllFreeCalls can handle that scenario and [b] how much the call would cost both parties? A perfect candidate for Roam4Free but she has a company mobile.
And no, the Casio people still couldn’t sort out my dodgy watch. Grrrr.
3 Replies to "Small AllFreeCalls problem"
conor on February 12, 2007
I’m not surprised about the roaming pricing.
Will definitely keep using AllFreeCalls. I’m already getting questions from people I know wondering what the catch is. Difficult convincing them that there is none!
Pat Phelan on February 12, 2007
I blogged about this a few months ago, isn’t it amazing how people think there is a catch in some for free?
I can guarantee there is no catch whatsoever
Pat Phelan on February 12, 2007
Hi Conor
We do have an issue passing DTMF tones as they call has been already handed off once you enter the destination number. We are aware of this and are working on it.
For your second question
We are finding it almost impossible to get cheap roaming pricing on the USA despite knocking on every door we could find.
Thanks for supporting us and sorry we left you down.